Option Care Earns Perfect URAC Accreditation Score for its Specialty Pharmacy Centers
By: Option Care
April 10, 2017
BANNOCKBURN, Ill., April 6, 2017 — Option Care Enterprises, Inc., one of the nation’s leading providers of home and alternate treatment site infusion therapy services, has earned URAC Specialty Pharmacy accreditation with a perfect score of 100 percent for corporate, as well as Option Care’s three specialty pharmacy centers of excellence located in Chicago, Los Angeles and Panama City, Fla.
Certification by URAC assures demonstration of a comprehensive commitment to quality care, improved processes and better patient outcomes. URAC is the independent leader in promoting healthcare quality through accreditation, certification and measurement. Many payers and manufacturers recognize the URAC Specialty Pharmacy Accreditation as a key differentiator and independent validation of quality — often including this accreditation as a requirement to participate in their network.
“Quality care is at the core of our mission, so we are very pleased to have earned this outside recognition of our commitment to exceptional healthcare services,” said Nita Meaux, Director, Quality & Risk Management, Option Care. “URAC documented consistent excellence throughout all three Option Care specialty pharmacy centers, showcasing our staff’s knowledge and commitment to care.”
The perfect accreditation score applies to all specialty areas, including immunoglobulin (IG), bleeding disorders, enzymes and infliximab. Option Care was audited on more than 200 standards, nearly 90 of them mandatory.
“We are proud and gratified to earn independent accreditation with this unprecedented demonstration of quality,” said Paul Mastrapa, CEO of Option Care. “A perfect score is significant for us as a national healthcare services organization, as well as for the patients and providers who rely on our care.”
Accreditation is an evaluative, rigorous, transparent, and comprehensive process that included an examination of Option Care’s systems, processes and performance by URAC to ensure it is conducting business in a manner that meets predetermined criteria and is consistent with national standards.
URAC Specialty Pharmacy accreditation means Option Care has met a number of standards, including that it:
- Has policies and procedures in place to ensure consumers have access to appropriate drugs/medications
- Maintains methods to measure customer satisfaction
- Protects consumer health information
- Has policies and procedures that ensure adherence to drug safety protocols
- Follows a logical blueprint for quality management, maintenance, and reporting
- Meets rigorous performance measures for accuracy and turnaround time of dispensed prescriptions
- Has a patient-centered strategy for its patient management program that includes coordination of care, communication and education, patient rights and responsibilities
- Ensures the timeliness and performance of customer service center operations, including time to answer telephone inquiries
- Reports mandatory performance measures to URAC
“It’s necessary for specialty pharmacies to provide a higher level of treatment for patients so desired outcomes are achieved. Option Care shows a dedication to patient education and safety through the recognition of quality it received with URAC’s independent accreditation,” said URAC President and CEO Kylanne Green. “With URAC accreditation, people know that Option Care strives to adhere to industry best practices.”
About URAC
Founded in 1990, URAC is the independent leader in promoting healthcare quality through accreditation, certification and measurement. URAC is a nonprofit organization developing evidence-based measures and standards through inclusive engagement with a range of stakeholders committed to improving the quality of healthcare. Our portfolio of accreditation and certification programs span the healthcare industry, addressing healthcare management, healthcare operations, health plans, pharmacies, telehealth providers, physician practices, and more. URAC accreditation is a symbol of excellence for organizations to showcase their validated commitment to quality and accountability.
About Option Care
Option Care Enterprises, Inc. (Option Care) is one of the nation’s largest and most trusted providers of home and alternate treatment site infusion services. An industry leader, the company draws on nearly 40 years of clinical care experience to offer patient-centered therapy management. Option Care’s signature Home Infusion Plus services include the clinical management of infusion medicines, nursing support and care coordination. Option Care’s multidisciplinary team of more than 1,800 clinicians — including pharmacists, nurses and dietitians — are able to provide home infusion service coverage for nearly all patients across the United States needing treatment for complex and chronic conditions. Learn more at www.OptionCare.com.
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