Providers of Care
CSI Network Services assists our In-Network home health and hospice agency partners by:
- Expanding your referral base
- Gaining access to multiple Commercial and Medicare Advantage plans through one single contract
- Coordination of eligibility, benefits, and authorizations
- Confirming member eligibility, benefit verification and service authorization functions on your behalf
- Providing online tools for real time communication of referral and authorizations
- Claims Management
- We stay current and up to date with the continuously evolving rules and regs that differ from payer to payer, so you don’t have to. Our In-Network Agency Partners benefit from a single set of billing rules and processes through the CSI Network. Our extensive experience with the payers enables us to submit clean claims quickly, allowing for timely processing and payment. If a claim issue should arise, we manage the resolution process with the payer.
- Decreasing your administrative costs and burden
- Save time and resources by allowing us to manage time-intensive interactions with payers to meet specific and sometimes unique requirements
- Providing ongoing training and support for all our In-Network Agency Partners
If you are interested in joining the CSI Network of providers, please complete the application below.
Resources
- Benefits and Authorization Escalation Request Form
- Complete and submit this form to escalate a benefit or authorization request
- ACH Form
- Complete and submit this form to initiate or update information for ACH direct deposits
- Email Confirmation for Reports
- Complete and submit this form to initiate or update contacts receiving Claims on File, Rejection Reports and Explanation of Payments (EOP’s)
- Disclosure Authorization Form
- Complete and submit this form to agencyupdategroup@optioncare.com to allow access of a Third-Party company to your patient information
- Claims Status Form and Instructions
- Complete and submit this form to inquire on a claim status
- Claim Appeal Process Form and Instructions
- Complete and submit the Provider Resolution Form to appeal any denied claims
- Agency Update Form
- Complete and submit this form to notify CSI of changes with your agency
- COF Instructions
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- Refer to these instructions when reviewing your Claims on File (COF) report
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