Reimbursement Services

  • Days sales outstanding (DSO) far below industry average
  • Bad debt expense historically below industry average
  • Ability to receive provider claims electronically
  • CSI is your single source for claims issues-streamline processes and troubleshooting
  • Individualized patient account management

Contract Management

  • Delegated credentialing will save administrative time
  • Decreased number of direct provider contacts
  • Ability to tailor your own network
  • Broad based network
  • Consistency in the quality of services provided

Transitional Care

  • Coordination to ensure smooth transition to the home
  • Accessible information for primary care physicians
  • Understanding the needs of the patients and providing them with appropriate resources
  • Program development to assist providers, payors, and ACOs reduce the rising rate of hospital readmissions and ER visits

Utilization Management

  • Centralized for all services
  • Utilization Management Nurses assigned by payor to provide clinical updates
  • Promoting appropriate utilization of care
  • Effective quality improvement programs
  • Proven track record of high patient satisfaction scores

Referral Management

  • High acceptance rate of referrals-you hear YES!
  • One primary contact person for each admission
  • Speak directly to admissions staff upon initial call
  • Ease of referral – we save you time
  • Benefits check and pre-certification completed for you
  • One source for home ancillary needs – we simplify the process